Digital Delivery Policy
This Digital Delivery Policy outlines the terms of service delivery for SnapBook, which provides a non-physical, subscription-based service for converting PDF documents into interactive flipbooks.
1. Nature of Service Delivery
SnapBook is a fully **digital service**. No physical goods are shipped. The service delivery involves the **instantaneous granting of access** to our software platform and its features following a successful purchase or subscription.
2. Delivery and Access Confirmation
- **Subscription/Purchase Confirmation:** Upon successful payment processing via Razorpay, the user's account access will be **instantly activated**. An automated confirmation email detailing the purchase, including the subscription period and features, will be sent to the registered email address.
- **Service Access:** Access to the features (e.g., PDF upload, conversion, editing, and flipbook viewing) is delivered directly through the SnapBook website, accessible after logging into the user's account.
- **Delivery Time:** Service delivery is considered **instantaneous** and effective immediately upon payment confirmation.
3. Delivery Method
All service components, including flipbook creation, hosting, and sharing links, are delivered electronically via the SnapBook web platform. The user is responsible for ensuring they have the necessary internet access and compatible device to use the service.
4. Delivery Issues
- **Delayed Access:** If account access is not granted immediately following a successful payment, the user must contact us immediately for resolution.
- **Verification:** We reserve the right to verify payment and user details before granting access in rare cases of payment processing flags.
5. Contact Information
For any questions regarding this Digital Delivery Policy or issues with accessing your subscribed service, please contact us at nambigarivarun@gmail.com.